One of the questions I’ve been asked a few times is whether I’ve heard of any resources for people who need two differently sized shoes due to two differently sized feet.
I’d heard rumor that Nordstrom will sell two different sizes shoes, so I went investigating. And guess what? It’s TRUE! And you know what? Birkenstock, L.L. Bean & the Healthy Feet Store (as well as others) also have policies (although they are more focused on discounting second pair). Many of these places will also help people who only need one shoe due to amputation.
In addition to retailers with different sized shoe (“split size”) policies, there are also a few other resource that could be helpful. These are mostly shoe exchanges, and reviews seem mixed regarding how helpful these are – but I’ve done my best to pull together all this information for you in one place. Hopefully, with the majority of details you need. 
So … let’s get started!
Nordstrom “Split Shoe Order” Policy
Nordstrom by far gets the most glowing reviews for it’s “Split Shoe Order” policy. I’ve included a link in the resources to a blog post from a woman who ordered a split size pair of shoes in a Nordstrom store – she can’t say enough good about them.
- As long as the shoe sizes are at least 1 1/2 sizes different, there is NO additional cost for buying two differently sized shoes (same cost as buying a pair of equally sized shoes).
- Buying in store: You can buy a split size pair in store with the help of a sales associate.
- Buying online: For online purchases, you must purchase a pair in each size, and then return the shoe from each pair that you don’t need. Although it’s a hassle to return the unneeded shoes after purchasing online, there is no cost for shipping the shoes back to the company. Money for returned shoes goes back onto the credit card you used for the purchase.
- What sizes? This policy is available for both kids and adult sizes.
- What if I only need one shoe? Nordstrom offers a limited selection on single shoes for purchase. See link below.
Resource Links for Nordstrom:
- OddShoeFinder.com: Nordstrom’s Odd Shoe Deal
- The JJ’s List Blog: A Big Store with Lots of Heart
- Nordstrom.com: Shop Nordstrom Shoes Online
- Nordstrom.com: Order form for purchasing a single shoe
Birkenstock’s “Special Order for Split Sizes” Policy
Birkenstock offers different options for different types of shoes. Their policies are more limited than Nordstrom’s policies, but may be useful to some people.
- Sandals with cork footbed (no extra cost for up to one size up/down): Order a pair of sandals in the larger size, but specify which one needs to be changed to the smaller size. However,
- Birkenstock will only increase/decrease ONE SIZE.
- Only available on cork footbed styles. (Excludes styles with polyurethane soles.)
- Closed-toe-shoes & waterproof sandals (discount on second pair): To get a closed-toe shoe or a waterproof sandal, order one pair in one size and the other pair in the other size. You will get 40% off the second pair. The company will donate the shoes you don’t need.
- When you only need one shoe (discounted 40%): Purchase any regularly-priced pair of shoes from BirkenstockExpress and they will discount it 40%. Birkenstock will donate the shoe you don’t need. However, offer does NOT apply to sale shoes.
- What sizes? Men’s & Women’s sizes.
Resources for Birkenstock:
- BirkenstockExpress.com: Start shopping here
- BirkenstockExpress.com: Special Order Policies
- To place an order or to ask Birkenstock questions, call 1-800-451-1459.
HealthyFeetStore.com “Different Sized Feet” Policy
HealthyFeetStore.com offers a special discount program, unique to their online store, for those ordering two pairs of mismatch sizes. The good news is that the shoes can be exchanged or returned if they don’t fit correctly. The bad news is that they don’t publish the discount details, so you have to call them to specifically discuss your needs before you understand how much of a discount they will provide.
Resource Links for HealthFeetStore.com:
- HealthyFeetStore.com: Different Sized Feet Policy & Contact Info
- What sizes? Both kids and adult sizes are available for purchase on the site. The policy is vague, so I’d call to verify discount amount and sizes prior to ordering.
L.L.Bean Discount for “Split Sizes”
While I was not able to find any information about LLBean’s split size policy on their website, a customer service representative confirmed that they do offer discounts for buying two pairs of the same shoe to fit mismatched sized feet.
- An old version of the policy is here: LLBean allows people to order “split sizes”- the size difference can be anything from ½ size difference, and any width difference, to a women’s size in one shoe and a men’s size in another shoe. They charge 1.5 times the price of one shoe (for example, if one pair is $60, you will be charged $90). LL Bean ships the two odd sizes to you with no need to return the odd shoes. Both shoes in different sizes must be in stock when the order is placed, because they need to compare the shoes to make sure the colors match before they ship the “split size”pair. Please ask to speak with the Product Support Team when you place the order by calling (800) 441-5713.
- Order by phone only: LLBean customer service confirmed you must call 1 (800) 441-5713 to order split sizes.
- Order online? No – ordering online not available.
- Sizes available? Website lists everything from infant to adult.
Resources for LLBean:
- LLBean Online: Browse shoes here (remember you have to order by phone!)
Nike “One Shoe Bank” program (for amputees)
Nike has a small inventory of single shoes at their distribution center in Memphis, TN. Amputees who need only one shoe may cal Nike and tell them the size and type of shoe (running shoe, tennis shoe, etc.) that they need. This service is free of charge, and they ship to anywhere in the United States. However, expect about 3 weeks for delivery.
Resources for Nike One Shoe Bank:
- Call 1-800-344-6453 to request a shoe
- Sizes? Varies
- Split sized pairs? Not as part of this program, and I could not find information on whether they have a program for split sizes.
ASK your store if they will help you with odd sized pairs!
Wisdom from Lisa (an Ability Hacker friend on Facebook): Many stores leave the choice for whether to sell odd sized pairs up to the store manager or district manager – so make it your policy to ask if the retailer is willing to sell you an odd sized pair.
- At Target stores, it is the policy that the store’s general manager has the discrepancy to sell odd sized pairs. They can choose to damage out the remaining odd shoes. Two of my five local Targets allow my daughter to do this.
- Dicks Sporting Goods provides us the soccer cleats in odd sizes. Again it is the district manager discretion.
Thank you for sharing your experience Lisa!
Others Rumored to gives discounts for split sized pairs:
- Brown’s Catalog is rumored to discount 20% off each pair and send you the two different sizes that you need. Call them at 1-800-728-6247 to verify policy before purchasing.
- Brooks Sports, Inc. is rumored to sell two different size shoes for the price of one pair, plus a surcharge. You must order through a retailer and not directly from Brooks.
Shoe Exchange:
Children’s Hemiplegia and Stroke Association (CHASA)
The CHASA’s Shoe Exchange is facilitated in a Facebook group that is open to parents of children with hemiplegia and adults with hemiplegia. The challenge is finding a “sole mate” whose shoe sizes are opposite yours – which can be tricky – but it seems worth a shot.
You can post shoe photos on the group page. It’s up to you to work out details of exchange, including whether you’re just trading shoes, giving them away, or selling them. Remember to discuss how payment of postage will be handled.
Resource Links for CHASA Shoe Exchange:
- CHASA Shoe Exchange: Click here to go to the Facebook Group
Shoe Exchange:
OddShoeFinder.com
OddShoeFinder.com was started in 2007, and is an online shoe exchange. The site helps people with mismatched sized feet (or amputees) save money by allowing people to sell their own single shoes or mismatched pairs. The site has hundreds of listings in different sizes and styles.
- To find / receive shoes: Create an online account and browse through the shoes listed on the exchange. If you can’t find what you’re looking for, you can register to be notified as soon as someone posts shoes in your exact size. Prices vary. Some are free!
- Donating or selling your unneeded shoes is free. No fees or commissions are charged.
Resource Links for OddShoeFinder.com:
- OddShoeFinder: Click here to sign up & search for shoes
- OddShoeFinder: FAQ about listing/buying shoes off the exchange
- OddShoeFinder: Have more questions? Go here
Shoe Exchange:
National Odd Shoe Exchange (N.O.S.E)
The National Odd Shoe Exchange (N.O.S.E.) is a nonprofit association that assists people who have feet of two different sizes, or are an amputee and need only one shoe. They ship new, quality footwear to children, adults and seniors across the United States and Canada from their distribution center in Arizona.
- To receive shoes: Send a brief letter concisely stating your sizes and restrictions. Be sure to include your address. Look for address in resources section below.
- If you wish to donate shoes: Donations of all sizes are appreciated. The N.O.S.E. proudly accepts financial contributions from corporations, small businesses, and individuals.
- Donations in-kind include footwear (shoes, boots, socks, inserts, laces), office supplies, packaging supplies, promotional items, warehouse equipment and office equipment.
- Footwear items must be new, unworn and undamaged. They accept matched pairs, mismatched pairs, singles and bulk footwear items. All styles and sizes are needed.
- Please send donations to the address listed in the resources section below.
- What sizes? All sizes (kids, adults, etc.)
- Mismatched sized shoes? Yes
- Single shoes? Yes
Resources for N.O.S.E:
- Address: The National Odd Shoe Exchange
P.O. Box 1120
Chandler, AZ 85244-1120 - Phone: 480/892-3484
- Website: http://www.oddshoe.org/
Nike’s Reuse-A-Shoe Program
If you have athletic shoes that are too worn-out to donate, Nike developed the Reuse-A-Shoe program in the 1990s to collect old, worn-out athletic shoes for recycling. The idea is to transform the recycled shoes, along with pre-consumer shoe waste, into Nike Grind – a material used to create athletic and playground surfaces and more. Industry-leading sports and playground surfacing companies use Nike Grind to manufacture high-performance athletic surfaces such as tennis and basketball courts, running tracks, athletic fields and playgrounds. Additionally, Nike has discovered innovative uses for Nike Grind in various footwear and apparel products.
You can drop off athletic shoes of any brand for recycling. To recycle your shoes through the Nike Reuse-A-Shoe program, bring up to 10 pairs of shoes to any Reuse-A-Shoe collection location, which can be found at most Nike and Converse retail stores.
NOTE: Nike cannot accept sandals, flip-flops, dress shoes, or boots. They also can’t accept shoes containing metal such as cleats or spikes.
Resources:
- Reuse-A-Shoe Program: Frequently Asked Questions
Well, that’s what I’ve learned so far. Do you have other retailers or resources you use? Please share them with me!
This is great info – thank you for compiling and sharing.
Glad it was helpful!
Birkenstock said I’d have to purchase two pairs of shoes.
I’ve also had a lot of trouble with Birkenstock and they’ve never accommodated me with the split shoe policy.
Thank you I will have to try this. My daughter is now 20 and it’s almost impossible to find shoes. I can’t seem to find a shoe wide enough, and when I do she hates them and refuses to wear her braces.
I have had good luck with sketchers, but again she’s been in the same shoe for 3 years.
Anybody have an older child, that have found some that work?
We’ve done everything from converse to the special ones you order online.
Vans sells 2 different size shoes they are amazing
Yes! All Vans stores do
that’s helped me with my 13 year old!!
Thanks for mentioning Odd Shoe Finder. We’re working really hard to expand our membership and our data base of shoes, which will help everyone. We really appreciate the plug.
I wanted to let readers know we’ve just introduced a “Premium Membership” option on our site which allows users to post more photos and a few other extra features. For most people the site still remains free.
If any readers of Ability Hacker would like free Premium Membership (normally a modest $4.95), plus $2 free credit, then simply join up as a free member, and send a PM to ‘Admin’ with the message “ABILITY HACKER” in the subject line and we’ll upgrade you.
Offer is valid for the first 10 readers who sign up before 31 July 2016. (If you’re reading this after that date, sign up for free anyway, contact us and we’ll see what we can do).
Register here: https://search.oddshoefinder.com/register
Hi Odd Shoe Finder,
I tried to register on the website, but it did not allow me to do so since my city is not listed as an option to select. I figured you should be aware of this to fix the bug in the registration process.
Thank you for this info. I have to wear a AFO on my left foor that requires a size 10. My right foor is a size 81/2. I only have one pair of shoes that I can wear with this brace, and they are both size 10. The right shoe looks terrible, because it is too big, and has completely lost its shape. I really need to find a place I can get 2 sizes. This info is very helpful!!
I have a condition called “Charcot” and have worn the same type brace for over 10 years. And I too was a “shoe-a-holic”. The day they told me I could no longer wear “regular” shoes, I sat in my closet and cried for hours!!
Since then . . . and never taking “NO” seriously (to my podiatrist’s dismay) . . . I have come up with a couple of solutions.
The first is to find a good and trusted shoe repair person. He has saved me so much money on “tweeking” my shoes. Sometimes, he can even help me buy only one pair instead of two.
However, the standard solution I have found . . . much to the disappointment of my wallet . . . is that I still have to buy two pairs of shoes in order to get one decent pair. The top of my closet is filled with lonely odd shoes that can’t be worn. My left (brace) foot needs most times a “WW” width and about a 9-10 size, while my right foot wears my normal 7-1/2 to 8 Med. width. It is so disappointing when you need a nice pair of shoes for a special occasion. My toughest challenge was finding a pair of dress boots. The two pairs I had before my brace were expensive ones bought on close out from a store going out of business . . . SUBSTANTIAL discount! I only got to wear each pair once. I have since found a pair of “slouch” boots that will cover the brace. . . but had to buy two pairs and takes 10 minutes to get on my foot!
Long story short: I have a ton of shoes I would like to donate or give away or sell. This blog center has given me many ideas. Thank you so much.
Hi Kathy,
Three years later… guess what?! I am your “Soul mate”. I am a 9.5 on my right and 7.5 on my left. I’d love to do trades with you if you’d like?
Klagreze@gmail.com
Thanks!
Kit
Hello,
I too have been looking for a sole mate as well for so many years! I’m also a 9.5 on my right and a 7.5 because of surgery on my left. I was born with a club foot and also have to buy 2 pairs of shoes just about everywhere I go. The left shoes I have I believe are regular width, but I would love to share with you as well if interested. I have about 14 brand new pairs of shoes I cannot wear. If these won’t work, I will donate them to the National Odd Shoe Exchange. That’s usually where I’ve donated all of my odd pairs in the past, but have dreamed of finding a sole mate to share and exchange shoes with haha. Funny to have run across this post
I to have Charcot my left is a is a10 and my right is a7 because of surgery being Diabetic my cuts the bones out when the get infected
Liberty foot ware. Located in Grand Rapids Mi. Sell mismated shoes. They make the shoes in-house. So if u need a size 10.5 on left and a 8 on right they make. One and one. I’m a Pedorthist and I use them for all my needs. They do lifts.(shorter legs in height ). Built right into the production process. Not cutting and slicing the shoe. Family ran. And good people to do business with.
I have lymphedema on my left side foot and about normal on my right foot.
I live in a ‘home’ for years and have worn house shoes before and now wear
Socks. I have been re-learning to walk.
My email Pateiwah@gmail.com my phone 580.303.0033 you can call me Patti. Therapy are trying to get my sizes. I used to wear 7 to 8.5 depending
On the Shoe.
No idea what size now.
Patti, I too have Lymphedema on my left foot and leg. I haven’t had a shoe on my left foot in a year and half. I’m still in a post op shoe because I haven’t found anything to work.
Once you find out your shoe sizes maybe you would like to email me and see if we can help one another, or you can email me if you just want to share ideas. Whatever, I’m up to trying to help others in this situation.
You can email me at cvsmith25@yahoo.com
Hope to hear from you.
Thanks,
Vicki
Hi Chad! How does the process work? Do I have to go to their place, or can it be done over mail, etc? I really need my shoes made for me. Thanks in advance for info. Marlene
Chad,
Thanks for posting the info.
Are the shoes very expensive?
Can it be done over the internet?
I live in Texas, so it would be pretty hard for me to do in person.
My doctor would measure my foot and whatever else needs to be done to get a pair of shoes.
Thank you,
Vicki
cvsmith25@yahoo.com
Hi Jean Reading your comments on the internet.
Did you ever find a Sole mate?
My daughter is a Right 10 and an 8.5 left
If you get this contact me.
Hi! I am a size 8.5 on my right foot and a 10.5 on my left foot (although I’m fairly certain I can fit into a 10 on my left foot depending on the brand). Would you be interested in doing a trade for the Brooks Adrenaline Running GTS 22 or 23 orthopedic shoes? Also considering getting a pair of black flats.
Also, the department store Von Maur (vonmaur.com) sell you a pair with two different sizes for no charge for the second pair. They are great.
Hello! Just wanted to say thank you for writing this post. I’m a 42 yo woman with a birth defect that caused muscle atrophy in the left side of my body which is also shorter. I’ve been limping around in ill-fitting shoes my whole life until two years ago when I decided to spend the money to always buy to different sizes of shoes. I do periodic internet searches looking for companies selling odd shoes AND small enough to fit my left foot. You’ve included some places I didn’t know about. My dream is to find a “sole mate” who likes cute comfortable shoes and has shoe sizes opposite me. I know she’s out there! Great blog!
What sizes do you wear?
Omg Sorry. I didn’t look back here until 2 years later! 4 1/2 L and 6 R. Thanks!
Hi my daughter is the opposite Can we please exchange info
My daughter is 14 and is 4.5 on right and 6 on the left. Is your daughter still that size
Melissa, I wear 6 on left and 4 1/2 on right! I had a very slight case of polio when I was 10, left me with a right foot that seemed to stop growing, it has a higher arch than the left. I would squeeze my left foot into a 4 1/2 when I was younger, and L foot was smaller. Doesn’t
work now that L foot has grown, leaving my R foot behind. If interest, let me know. I have a couple boxes full of shoes just waiting for someone to wear!
Hi Melissa, looks like we could be shoe mates. I wear 6 on L and 4.5 on R.
Contact me if interested. email is tommar67@gmail.com
Hi there my daughter is opposite you, email me d_Jennifer209@yahoo.com
Hi Melissa, contact me of you are interested in going through my boxes of shoes. We can do it on line?! tommar67@gmail.com
Hi Melissa, I have exactly the same condition as you however the atrophy in my right foot, you could be the opposite I’ve been looking for! I spend a fortune on split size shoes and boots and have a cupboard full of odd sized brand new shoes, boots and trainers that I would love to find someone who has a use for. This page is SO useful and I will look to donate them all definitely
Good day. you say that your left is the smaller foot. For me it is the right. What are your sizes? Please email me at Kitt2469@aol.com. thanks.
so encouraging to hear that other people go thru similar struggles with footwear. I am a 28yr old girl who loves shoes! Unfortunately due to being born with a club foot i have a size 3 left foot & size 6 right foot. For many childhood years i wore national health footwear with calipers but once all medical treatment had finished (early teens) i had the fun of buying my own shoes. Clarks do a “odd shoe service” where you pay 1.5 for an odd pair of shoes. (ie. cost £30 – you pay £45) They do this for most womens styles and upto any size difference.
Another amazing store is Shoes of Prey, although they have just withdrawn their “odd size” service for the time being. Worth checking out their website!!
As Melissa says, im also waiting to find the one person out there who has opposite shoes to me
ATB to shoelovers
I was also born club foot. My left foot is a 5 and my right is a 7.5. The struggle to buy shoes is literally depressing.
I had club foot as well. I don’t know the size of my left foot. Maybe 4.5 and my right is size 6. I never looked into wearing two different shoes. I always wear same shoe size. I recently had a lengthening procedure on my left leg. So I cannot get away with stuffing my left shoe with insoles to compensate as my legs are finally about the same size. I may have difficult fitting cute fall and winter boots and obviously sandals. Thank you for the info!!! Nostrom has some really nice shoes. I hope I can find some stuff there. You may find me on fb as Ruhi Rodriguez. Im 31 y/o For those of you stressing about this. Have patient and be kind to yourselves. You are not alone ♡♡♡
Same situation here. I haves shopped at Nordstrom for years but in recent years their selection of running and hiking shoes is becoming quite depressing. (7 1/2 and 10 1/2)
Wow! I am glad I am not alone in this club foot struggle. I am a 6.5 and an 8 and just discovered nordstrom does this!!! What a blessing!!!!!
I’m 7L & 8 1/2R due to club foot too
I’m typically 8.5 L and 7 R, also because of clubfoot.
Ann Payne, it seems like we’re “solemates.” Interested in exchanging shoes?
Mary Amanda, I have also worn 8 L and 6.5 R and have extra opposite pairs. If that’s your mirror, exchanging is a possibility.
If anyone else sees this who is my “solemate,” please let me know! I’ve got several odd pairs from REI I’ve been saving.
Thank you for this article!
My daughter has a club foot as well. She is currently 6.5/7L and 8R
Soccer Cleats are our real problem right now. Please let me know if you can help!
My daughter is right 5-6 and left 3-4 she is okay Witt wearing it a little bit bigger especially when it comes to tennis shoes call me 559-967-0661
Hi Annette,I was also born with a club right foot.so sorry we can’t exchange shoes.my right is size 4 but they are hard to find so I buy size 5 which is ok for my right foot.but I still have to buy two pair because my left is 7/50
I’m so glad this came up in Google!! Due to many surgeries on my right foot, it is now a full size smaller than my left. The bottom is really beat up and I travel with all kinds of professional bandaging supplies. I have neuropathy so can’t even feel when I get a sore and have already lost one toe. I am extra careful. Will now resort to Nordies, and I’ve heard that Burches in Eugene “track town” OR (where I live) accommodates all those who need atheletic shoes and more. At 65 it’s about time I got it straight. Thanks.
Mari,
Where is Burches? Is it a store? I know you said in Eugene, but I’m afraid that I’m not familiar with it.
Thanks,
Vicki
cvsmith25@yahoo.com
It’s so relieving to find out about stores that offer odd size shoes for the price of one! I was 3YO when I was involved in a lawn mower accident which left me with a decent amputation to my left foot. I wear a 6.5 on my L foot and an 8.5 on my R foot. I’m now 34 and can’t imagine the thousands of dollars spent on shoes never mind the other set that was wasted in the trash. So appreciative of this information.
Wow my son was in lawn mower accident also when he was 3 and his aunt sent me this link because he has two different size feet so to them r constructing his foot where it was cut off at.
He is now 12 and will be happy when I read this to him sometimes he feels he is the only kid like this.
Stacy O – It has been a lot of years since you posted! But i am just finding this! I wear the exact opposite shoe sizes as you (6.5 on my right, 8.5 on my left). I love shoes, but hold back on ones that are as nice as i’d like due to the cost. If you ever want to see if our styles “match up” and would want to get a pair, let me know! If you reply to this post, i will turn on notifications so i will get it and maybe we can exchange email addresses. Thanks!! – Kate
Kate,
I feel your same struggle! I am a 6.5 on my right and an 8 on my left, very similar to you!! Small world!
Kate, My Mom had polio as a child and is L 6.5 and R 8.5, so we have your size in the opposite available. She just bought three (six!) pairs of Keds, white, natural and denim. If you would be interested in reasonable price and shipping for any of the “other” pairs (L8.5,R6.5), please email me.
Hi Betsy, I have the same problem as your mom, thanks to polio. My right is smaller. 5.5 -6 on L, 4, 4.5 to 5 on R. We are lucky though, it only affected our feet.
Oddshoe.co.uk
Belk, the department store also does
FYI Allen Edmonds will sill split size shoes for a $50 upcharge
I am 37 , because of a birth defect (Diastematomyelia)
, I wear a left child’s 3 and a right 1. Von Maur will spilt the shoes and sell them as one pair. Sometimes Dillard’s will sometimes give a discount (30-40%) on each pair. The dept. manager can choose to do so. I have found the same with Payless shoes. Those are my main go tos.
Thanks for this I will check out Dillards
This is so awesome! Thank you so much! And thank you to all that have replied with their personal shoe issues! My son was born with a Lt club foot and is 1.5 size difference from Rt foot. Shoes have been such a challenge!! Especially since he goes through them so fast! I usually would spend hours at stores trying to get two pairs that match and having to buy both pairs. I am also guilty of being in a pinch and switched the sizes in the box myself ?
But I’m tired of having to find cheap shoes I can afford two pairs. If anyone needs good shoes, it’s those that have feet issues yet it’s made so difficult! I finally bit the bullet and spent a hefty amount of money at Nordstrom for a pair of sneakers, shoes and winter boots. It was fabulous to be able to just pay for one pair!!!! And returning the other was so easy! It comes with the posting slip so I just sent the other pairs back in the same box. This article is great! About 3-4 yrs ago I searched for on line options but hadn’t found much of anything! I didn’t even know it was called “spit size shoes”!
My son still will need a third surgery at some point but his foot and the casts to his hip or the braces of ALL types never kept him from being the most active little boy I know!!! He amazes me all the time! Good luck to you all in your shoe journeys! ?
I wear a 10 on my right foot and a size 8 on my left foot.
I cannot wear sandals or open toes as I have a birth defect on my left foot and have no toes.
I would love to find someone I can trade shoes.
I just spent over 400 on 4 boxes of shoes with 2 boxes I will have to throw away unless I find a sole mate.
Thanks
Hi! I am a 10 on my left and 8 on my right. Not kidding ! contact me, pleaseeee !
Are you looking for a Solemate? My sister is your mirror image.
I wear 10 on left and 8 on right. I’d be glad to save any shoes for you and send if I have to purchase 2 pair
Becky did you ever find a sole mate?
My dtr is a size 10 R and size 8L
I’m a 10 L and 8.5 R if anyone wants to swap shoes!
~Cheryl
Cheryl, I would be very interested in swapping! I usually wear a 8.5-9 on my L and 9.5 on my R, however with my R having permanent lymph damage a 10 might work better for days when the swelling is more severe. It’s becoming more of a struggle; I just ordered three pairs of winter boots to try to find the right combo for my feet. Please feel free to email me if you’re still interested in becoming “Sole Mates”!! =)
astrohkirch@gmail.com
Great article. I love services that help people solve a problem. (ankle issues and I had a hard time finding a shoe that would accomodate my brace. If anyone in here needs them feels free to use my store.
What store are you referring to?
Hi Archie, I just got an ankle brace for my left foot. I normally wear 12 narrow in new balance shoes. I’m also looking at hoka shoes. I don’t even know how wide the shoe I would need on my left in order to accommodate the ankle brace.
I still need a 12 narrow in my right foot. Any thoughts? Thank you so much.
Just wanted to let you know that I chatted with Nordstrom online today and the information about ordering online is no longer accurate. You must go in the store if you want the split size discount. So disappointing. I hate explaining. Just want to buy shoes like everyone else!
One option is to have the two pairs ship to your local store and then return the mismatched pair you don’t need when you pick up your order. But you pay for both up front so it’s a bit of a hassle. I’m now finding I’m better off buying 2 pairs at the outlet stores. Already discounted and often have buy one get one 50% off deals.
I have been reimbursed when I send them back
Here is their policy posted in their website
https://www.nordstrom.com/browse/customer-service/single-split-shoe
I called ll bean today to make an order and was informed this program has ended (possibly only temporarily) due to a new computer system. He couldn’t tell me when it would start again.
I also called llbean two days ago and they would do it, but I didn’t order. So today I called to order and they would not do it. Can’t believe it!
I got as far as telling him what shoes in what sizes before he came back on the line to tell me he couldn’t do it, very disappointing.
Just an update. LL Bean told me they have discontinued this policy altogether and won’t be bringing it back.
Sending your unused odd sized shoes to Arizona is costly, but they will send you a statement about your donation which you may use to deduct the amount on your Income Tax. I wear sz 10 left, 7 right. No ‘heels.’
Dicks Sporting Goods recently gave me and my grandson a embarrassing situation. My grandson who has a prosthesis needed a new pair of boots. The shoe sales associate was very nice and said that it was not a problem to get two different sizes and he could just put the miss match pair in the back marked miss matched. When we got to register cashier was confused and called manager. Manager came right out and said “No we can’t do that!” Rather then make a scene I said to my grandson well I guess you won’t get boots today. Was sad. So anyways don’t go to Dicks Sporting Goods for this problem!
We just had a great experience at Dick’s so this must vary by store. My daughter was able to get sneakers, tennis court shoes, and cleats. The manager was very sweet to her. The sales associate first said they didn’t do that, but I asked him to speak with the manager and the manager did give the approval.
Update January 2018. Went to mall Nordstrom in Pleasanton CA. They happened to have one pair of mismatched sized boots— neither pair had a match and this was apparently the last pair of the boot. Offered to buy it, because it’s exactly what I was looking for the wife, but store manager said “they” can’t sell me a mismatched pair. Offered instead to order it online for me, but matched pair only. I told them I read that Nordstrom would do the mismatch sale and they still refused. Hmmm…they could have sold a pair that probably no one else would buy, that the customer pointed out that’s what they came to Nordstrom for, and they still managed to turn down the sale. Maybe Nordstrom has actually cancelled this policy, or maybe they’ve hired people who don’t continue the service model their store has become known for. Either way it’s disappointing.
Nordstrom in Walnut Creek has been splitting shoes for me (my son) for 15+ years. Maybe it’s worth the 20 minute drive for you. If they have both shoe sizes in stock, it’s a pretty simple process. If not, I have to order (in store or at home) and pay up front for both size pairs. Once they arrive, I take the pairs back to the store where they split them for me and refund one of the pairs.
I have mix match shoes for sell. Low price. If you will like to do business. Call 803 297 3370
Thank you. Been looking for this information for three years. My daughter has Hemihypertrophy and we’ve been buying two pairs.
There is a webshop called Oddpairshoes.com and they also have oddpairshoes.co.uk. Where they only offer brand new shoes with different sizes. Maybe interesting for some off you.
I have two different sized feet and have finally a place to buy my shoes.
Greatz Frank!
Thank you so much. I am so excited to try these stores out. I have been searching for information for some time.
I have a split size issue which is a 10 1/2 and 7 1/2.
If you need different sizes for kids or toddlers I know ikiki will sell you two different sized shoes for orthotics or different sized feet.
Thanks for this essential information on online shopping. Your post is too much important to us. So, Thanks again to you for this post.
This is amazing info! Thank you so much for compiling this and putting such thought in writing this article. I will refer my clients here that need this info.
That’s the kind of info I was looking for. I have to wear a brace on my right foot because I’m paralyzed and I have a dropped foot. I’ve bought a few pairs of shoes but I feel bad because I only use the left foot. I’m definitely going to try one of these. Thank you for your post.
I see that there are still people reading and commenting on this post so I thought I’d share my experience shopping at Nordstrom’s today. I had been told by an online employee that I would have to “prove” my different sized feet at the store. Seems like that could bean ADA violation but IDK. The sales person who helped me today apologized for that and told me I can also shop online, buying both pairs then return the unneeded shoes. She brought out 10 pairs of shoes they had in stock in my smaller foot (“4 1/5-an extended size”). I didn’t even need shoes but I bought a pair just because I could! Thank you, again, for this article.
We found they would only do it for feet two complete different sizes? My husbands are only 1.5 sizes apart so they wouldn’t do it at our Nordstroms?
They used to do it for me all of the time but last time I went to buy a pair Nordstrom in South Coast Plaza (Orange County CA) refused.
My son just bought a pair of Brooks athletic shoes, split sizes, at our local running store. They charged us the cost of one pair + $30 upcharge. Brooks is the only brand that they carry that will allow them to do this. Fits well over his right AFO.
This must be determined by the store. I have cerebral palsy as a kid I only wore red orthopedic shoes, because after buying the first two pairs, my parents only had to buy one new pair as I grew into the unused pair in one foot. Once I was a teenager no longer using orthotics, I bought my own shoes and crammed my bigger foot into smaller shoes. A bunion later… then I switched and let the smaller foot swim in too big of a shoe, balance and callous issues. I recently wanted to start running at age 57! My trainer wanted me in good correct fitting shoes. I started my research. Nike makes a shoe styled for a disabled marathon runner, but NOT split sizes. I ended up at a local shoe store that sold Brooks( before I saw this article). The Brooks fit the best. I asked if they would sell me a split size. They said no. I had no choice $240 dollars later, I have 2 pairs, 1 useable, 1 not. I am here, because I was looking to see if the National Shoe Exchange still existed so I could send the extra set. I wonder if there is any statistic on the number of us in this situation and how we can become active in changing the industry. Right now there is little motivation to change, when we pay two to get one. It’s the manufacturer that needs to be targeted. The retailers just lose money. I ran into this when wanting to buy leg compression sleeves. Two different sized legs and manufacturer who is also the retailer would not accommodate. I couldn’t afford two pairs.
You would think that all athletic shoe makers would have hopped on the wagon and offered these services publicly without us looking for resources. All the other “minority” groups get attention, why not people with physical disabilities or challenges?? I very much dislike having to explain my son’s situation/health condition to strangers.
Nike has with split sizing available if you call. They also make Flyease with a zipper for easy on.
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I am looking for my shoe match too! I wear 7 1/2 on my left and 9 on my right. I shop at Von Maur whenever I am in a city that has their store (which isn’t often). I am an active & athletic woman over 50. My preferred brand of running shoe is Saucony. I am also looking to get some hiking boots by Merrell or Keen. I have even gone as far as contacting Wolverine Worldwide (the parent company of Merrell & Saucony) to see if they will allow me to purchase one pair that fits without an upcharge. I am still waiting for their reply. Thanks for the idea of going to Dick’s Sporting Goods. I had no idea they might do this! Thanks to all who have written in!
Jessie. I have the exact opposite size feet as you do. And I am a lady in my sixties. I’d love to buy boots or shoes with you!
Hi…I just called the main number of Dick’s. The person there checked with her supervisor and I was told they do not have any special program to meet this need.
Selling two different size shoes is Atom’s entire business model. Go to http://www.wearatoms.com and check it out. They only have one style shoe which is unfortunate but they are also super new.
I wonder why must shoes be bought in pairs? Why can’t they just sell a single shoe to begin with? They are made, beside 2 smaller boxes rather than 1, which may increase the costs slightly? why are the other considerations?
Great information! I never realized how many people have this issue. I think I just have a bad gene in my DNA because my grandmother had the same problem I do. For some unknown reason my feet are different by two sizes. Shoe shopping has been a terrible experience my entire life. I cannot afford two pairs of shoes so I have to buy shoes that tie and fit the bigger foot. I have tried the wedges you stick on the heel and stuffing my toes, but my smaller foot (right) is always uncomfortable and develops blisters. Thanks for the information as I will be looking into all of these places.
What causes this discrpency?
I noticed that my female friend has to wear mismatched size shoes.
Riht foot 8.00 inches and left one is 8.5 inches
Her true size. Is it an orthopedic issue that she can go back to her normal size of 8 inches on her right foout?
Nike will split sizes if you call them directly. I just ordered the Flyease which has a zipper and much easier to put on with an AFO. If you need shoes faster you can order 2 different sizes and return the split size back.
What is Nike’s number?
My son was born with a club foot (right one). He is 12 now and the right foot is in a boys size 4 and the left one is in a mans size 8! My problem is getting both size shoes to match! Help! If anyone knows where I can go please let me know. Thank you.
Hi Tammy,
My son have club foot on the left. Possible our boys can be shoe mate. Please contact me if you like to see if that can work out for us. Currently he is age 12 . right size is 7.5 and left is 4. 5.
Here is my email Tosinderella@yahoo.com
Sindy
Check out Atoms. They don’t have a ton of styles because they are a new company but they’ll send you three pairs of shoes in quarter sizes and let you choose any two sizes that fit best. I was able to mix and match my sizes with ease.
Great info! But note that LL Bean DISCONTINUED their split-shoe policy in 2018. As of Nov 18, 2019, Nordstrom’s policy is still in effect as described here, for all types of shoes including slippers. Online orders must be placed by phone, so that they will be expecting the return of the unused mismatched shoes and do not mistakenly reshelve that box. Thanks for this article.
I have a pair of women’s white bowling shoes, size 11 right, size 12 left. I would be happy to donate these to anyone who can use them.
Nordstrom’s is wonderful. Have used them during my child’s growing up years. I live 20 miles from the Canadian border in NW Minnesota and Nordstrom’s in in the metro area of Minnapolis/St. Paul….just a short 5 hour drive. Yes you can do it by mail…which requires advance planning, calling to see what they stock …find a store here to find that style to try on for size and then not buy… then order, hope they have it or have to wait until they can get it. Other shoe departments in local stores can do what Nordstrom’s does, they just have to want to, they just chose not to, because it. is.too.much.work. Shame on them! Next time you buy shoes for yourself ask the store what their policy is, if they can provide this service, see what they say, I will bet they won’t help, ask them why? If everyone would bring up the issue maybe we could change the way shoe companies sell shoes. It shouldn’t be and issue for those that need different sizes.
Do you Have any current info on the Odd Shoe Exchange website? It appears to still be taking listings but they are not replying to email questions, email verification requests or to posts on their Facebook page. I have tried to but shoes on two occasions over the past year but have received no response from the seller or Odd Shoe.
Thank you,
Dan
Try shoewap.com
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I just had to buy my 10 year old 2 pairs of heels for her daddy-daughter dance. She needed a 5 on the left and a 3 on the right.
Another great site for finding “sole mates” or selling, buying, or giving away odd shoes, singles, mismatches, etc., is shoewap.com
It’s based in the UK but has members from all over.
Hi. I wear different shoes sizes due to an accident and numerous surgeries which left my right foot a size smaller and with the inability to move my foot to the right…..so wearing the smaller size really helps in not rolling my ankle due to a shoe thats to big. I often just try to wear a thicker sock…..or suck it up lol. However the shoes i wear for walking/running and my work shoes i buy separate pairs and it makes a huge difference having properly sized shoes, especially with already having a tendency to roll my ankle. My right shoe size is 7.5 left is 8.5 (in most shoe sizes). I would love to find a shoe swap partner.
Kim hi we are opposites… please contact me
My son’s left foot is a full size larger than his right and has tall feet(not really wide width but wide up and down). It has been difficult finding shoes to fit him. I did find that Vans worked well for him. The store in Denver was willing to sell us a split pair for no extra charge. I don’t know if they will do this for adult sizes, but they were willing to for the toddler sizes. I think you have to go into the store to get this special deal, which I know is not possible during quarantine, but I hope this helps others looking when we are able to go back into stores.
1 have 4 pairs of odd shoes right size 3 left 5 1 pair trainers 1pair sandals 3 black flat shoes all new free to collect ladies shoes I live in Southampton just need a home for them.
Thanks For Sharing Its Very Informative For Me
It is an informative blog post about buying shoes when your feet are two different sizes. It would help people. Thanks for sharing this with us!
My little girl was born with Lt foot 4 and the Rt foot 21/5 she always has one shoes any Ideas for kids stores. I always have to pay for two pairs ? 😔
I was just searching for information about how to buy or find split shoes for my 3 year old daughter who was born with Amniotic Band Syndrome. Her left foot is shorter but wider than the unaffected foot. Our orthopedic hasn’t been any help with finding shoes for her. Anyhow on a Google search I found that Zappos now offers a program for 2 different shoe sizes.
Thanks for sharing this info.
Yes! I have been going to Nordstroms for years. I’m a 5 1/2 right, 7 left. They often don’t have 5s so they usually will do the discount even if it’s only one size difference. Also Zappos just started selling single shoes. The selections are very limited right now but Converse, Dansko, Vans, and some kids options are available.
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Try Zappos online split shoe program. You can choose from a variety of brands w/no need to buy two pair & return one from each. Men’s, women’s & kid’s are offered.
The Nordstrom policy of splitting pairs began because the original Mrs. Nordstrom had polio and as a result, had different sized feet.
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I have replied to a couple of you about becoming shoe buddies. My left is a 6 and my r is like a 4, 4.5, sometimes even a 5 will fit. depends on the shoes.
I literally have boxes of mismatched shoes that have moved around with me through 3 moves. My husband threatens to throw them out. I tell him, NO. There is someone out there who can use them. After reading a few of the post, I know now that there are a couple who need to go through my boxes. Please contact me, I’m sure I can help you get some shoes! Happy shoe hunting! Marlene
Marlene,
I can’t seem to find where to post a question, so I’m hoping that you can help me or maybe someone reading your post will have an answer. I lost a toe on my left foot a year ago. My left foot is so swollen, doubtful that it will ever go down. This is my problem, my right foot is normal but my left foot being so swollen I don’t need more than a half size increase in the shoe size. I need something much wider..I have tried buying regular shoes that are bigger in size and that doesn’t work because then the shoe is way too big.
Any thoughts or ideas, suggestions would be very much appreciated.
Thanks,
Vicki
cvsmith25@yahoo.com
HEY JODEEN WOLFF…..
I WAS JUST ABOUT TO SEND 6 PAIRS OF SHOES AND ONE PAIR OF BOOTS
TO ODD SHOE EXCHANGE WHEN I STARTED READING COMMENTS AND
SAW THAT YOU WEAR THE OPPOSITE SHOE SIZE FROM ME. I CAN’T WEAR
HEELS BUT I HAVE SANDALS THAT HAVE A TWO INCH HEEL. I ACTUALLY
WEAR NARROWS, BUT YOU CAN’T FIND THOSE VERY OFTEN. IT WORKS
OUT OK ON MY LEFT FOOT BECAUSE MY LEG BRACE FOOT PART TAKES UP ROOM. SO ALL OF MY SHOES ARE MEDIUMS. THAT’S ALL YOU CAN ORDER
OUT OF BOOKS ANYWAY. IF YOU MIGHT BE INTERESTED I COULD TAKE
PICTURES OF MY SHOES AND SEND. I’M NOT ON FACEBOOK BUT MY
NIECE IS AND SHE COULD TAKE THE PICTURES IF YOU ARE ON FACEBOOK.
ON MY RIGHT FOOT
I have an 8” E right and 14” D left
Right leg is 2”shorter so need to build up right side. 2 pairs are very expensive. Thanks for this site.
Antonia Saint shoes in Brooklyn, NYC, will allow us to order two different shoe sizes at no additional cost. Whether your feet are two different sizes or not, they also encourage two pairs to be sent, which you DO have to pay for up front, but returns are free. Beautiful, hand made, upscale shoes. They have only dress/professional shoes.
My feet are left size 8 and right size 6 from Spinal Meningitis . I have the leftover pairs in left size 6 and right size 8. Side zipper 1/2 boots, square cap toe lace-up shoes and I may have lace-up sneakers, I need to check the storage room. Let me know if you want the leftover pairs. They’re all black shoes. Shoes are leather, sneakers are vinyl.
Shoewap is now closed, out of business.
I am an 8 1/2 on the right and an 11 on the left because of multiple surgeries if any one might need a shoe buddy!
Oops! I mixed up the right and left duh. The left is 8 1/2 and the right is an 11. I need coffee 😂
Email me at njjohnsonffl@gmail.com I can help!
Hello everybody ! can anyone suggest where I can buy Ink Cured?
I was just born with 2 different sized large feet! I’ve always shopped at Nordstrom, but it’s lovely to find out that some of these others stores will honor the size difference! Thank you!
I’m a women’s 13 on my right foot and an 11.5 on my left. Anyone out there a sole mate?
Hi I recently did a post about Nike “one shoe bank” I was told wrong information they do NOT help with people with 2 different shoe sizes very sorry for the wrong information
Hello, I am happy to pass on two left shoes, a women’s walking shoe and a bootlet, both size 7.5. They have never been worn.
I wear a 5.5 wide on my right foot and so have to buy two pairs of shoes each time. If I can help, please let me know: waitt@ohio.edu, 9/29/2022.
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Due to polio at a young age, my wife wears a 5 & a half on the right, and an 8 and a half on the left. We are looking for someone who would surprise us with a pair of those sizes. We would then send that person a surprise of their own…OUR opposites.
Perhaps these swaps could continue for a long time.
Gil
gnsnolan@cinci.rr.com
Due to polio at a young age, my wife wears a 5 and a half on the right foot, and an 8 and a half on the left. We are looking for someone who would surprise us with shoes of those sizes. We would then surprise them with OUR opposites. Perhaps these swaps would continue for a long time.
Gil
Hi Gilbert! Your wife may be my “SoulMate”! I need approx 5.5 for my left foot, if it’s wide enough, and a 8 for my right foot, average width. Sometimes I purchase an 8.5 though.
Email me at njjohnsonffl@gmail.com I can help!
I was born club footed on left. I suddenly don’t feel alone. I wear a 5.5 on left and a 7.5 on right. I am also about 2” taller on right. I have been like this most of my life and would like to find sole mate. No heels for me. Mostly tennis shoes. Recently bought 2 pairs of HOKAs but I go thru shoes so fast. Thanks for the info in this website!
Email me at njjohnsonffl@gmail.com I can help!
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Thank you for this great blog, I wear R 10- L 7.5 due to an accident when I was 2 years old. I live in Canada and I have tens of women shoes, boots, sandals, and sneakers of the opposite sizes that I do not use ( L7.5 – L 10). I am looking for a sole mate to exchange the treasure we have:-)
please email me at wissamssh74@yahoo.com
Sorry for the typo, the sole mate I am looking for should be R7.5 – L10
I wear primarily Hoka and Dansko brands. I’m a 9.5 on the left and a 7.5 on the right. Any soul mates out there feel free to reach out. My email is stacyorem@yahoo.com.
I was born with a deformity of the right foot. I have no arch and I pronate.
Nordstrom is the only store I’ve found that would do split sizing. I found one location of The Walking Company that did it for me once but got new management and wouldn’t do it again.
When I was a child Stride Rite stores sold split sizes. Those with kids might check that out if there are any stores still around.
BILLY Footwear (www.billyfootwear.com) has shoes specially designed to fit differently shaped feet and to accommodate Ankle Foot Orthoses (AFOs). You can order a pair of shoes with 2 different sizes for the same price as a regular pair as well.
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I was born with club foot. I’ve played sports all my life and struggled with either paying for 2 pairs of shoes, getting shoes too small or stuffing my smaller shoe with some sort of padding(very uncomfortable). I am 28 and wish I knew this information before, thank you so much
Hi, all the time i used to check blog posts here
early in the daylight, since i love to find out more and more.
Hello everyone! I happen to have A LARGE ASSORTMENT OF BRAND NEW WOMEN’S SINGLE ASICS SHOES available! All different sizes, styles and for both Left or Right feet. I also believe I have the same for a few other brands as well as in the style of casual, dress, boots and Sandals. Please reach out to me at njjohnsonffl@gmail.com if you are interested. All shoes are brand new and offered qt a discounted price!
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